Computer & Network Support Technician (Part Time)

The Computer & Network Support Technician (PT) will assist in the performance of the daily duties of PTM users regarding computers, software, network technology and the operation of audio-visual equipment. Reporting to the Senior Director, Security & IT Operations, the technician(s) in this position share technology responsibilities for support of the Museum’s computers, network devices, projectors, TV’s, printers, cameras, and other department technology equipment. Tasks will include user support, computer and network maintenance and audio-visual setup and monitoring for events.

• Status: Part-time, 24 Hrs. per week
• Anticipated Schedule: Friday-Sunday; 8:30am – 5:00pm
• Salary: $23.36/Hour

This position is part of the AFSCME Local 397 bargaining unit.

Essential Responsibilities Include:

• The Computer & Network Support Technician working with various technologies will support multiple aspects of museum operations. Primary responsibilities include but will not be limited to the following:
• Manage and setup Audio/Video Soundboard Connections for events
• Build, configure, setup and install equipment such as laptops, desktops, telephones, video cameras, projectors, etc.
• Troubleshooting Wi-Fi connections and printer problems
• Servicing onsite computers, credit card-readers and copier connections
• Installing and terminating network cable connections
• Servicing Museum Display monitors and projectors

Minimal Qualifications Include:

• General Education Diploma (GED) required.
• Vocational/Technical school degree, Associates degree or higher in Computer Technology or Network Technology preferred.
• Background experience with Apple/Macintosh, Windows 8 through Windows 11.
• CompTIA A+, CompTIA Net+ or Microsoft Azure Desktop certification, preferred.
• Experience with Office 365 applications (i.e., Word, Outlook, Excel, Teams, etc.)