Visitor Experience Associate (PT)

Visitor Experience (VE) Associates assist the many guests (over 160,000 a year!) who visit the garden. VE Associates are the face of the Morris Arboretum & Gardens and a vital part of the team, ensuring a memorable, positive experience for our guests. This is a wonderful opportunity to support a world-renowned Arboretum and work with amazing people in a beautiful setting.

VE Associates greet visitors, handle admissions and parking, run the gift shop, answer questions, sell memberships, and assist guests wherever possible.

VE Associates must be professional, reliable, friendly, and have exceptional customer service skills. They must also be comfortable working with computers, handling money, working outside, and standing for extended periods of time. Flexibility, working well under pressure, a sense of humor, and a strong sense of teamwork are also beneficial skills to have for this role.

QUALIFICATIONS:
Qualified candidate will have:

• A friendly, customer-centered demeanor.
• Some experience in customer-focused roles.
• The ability to stay calm under pressure.
• A willingness to jump in when needed and address problems.
• Strong attention to detail and experience handling money.
• Ability to convey information in a clear, concise manner.
• Ability to walk and stand for long periods of time, in all types of weather.
• Experience working on a computer and tablet.
• A valid driver’s license.
   

This is a year-round, part-time, paid position with variable hours. Weekend and holidays availability required.  VE Associates average more hours during the season (April through October, December) and less during the winter (November, January through March).